You can install Origin on PC or Mac:
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Click Download on the Origin download page or click one of the links above to start downloading Origin. When it’s done downloading, follow the instructions in the installation wizard to install the latest version of Origin.
If you don’t have an EA Account yet, you can find out how to create one here.
Origin can’t download or won’t install? If you run into a problem when downloading or installing Origin, there are a couple things you can try to get it working.
Check your tech
First make sure your computer meets Origin’s minimum requirements:
If you’re on PC, make sure you’re running Origin as an administrator and that you’ve added both Origin.exe and OriginClientService.exe to your anti-virus and firewall whitelists.
Check your connection
Make sure you're connected to the internet, either hardwired with an ethernet cable or over WiFi.
If you're good on that front, try restarting your router. Switch it off, unplug it for fifteen seconds, then plug it back in and power it up.
Once you're connected to the internet again, download and install Origin one more time.
If that doesn’t clear it up for you, tackle your connection problems using this guide.
How to delete Origin and try again
If you hit an error in the middle of your installation, you'll need to start over—but you'll also need to delete any files that made it through.
On PC:
- Find your Origin installation folder.
- By default, this is at C:Program Files (x86)Origin.
- Right-click the Origin folder and click Delete, then Yes.
- Redownload the Origin installer for PC.
- Open the installer and follow the instructions.
On Mac:
- Look for the Origin.dmg file you downloaded, and drag it to Trash.
- Check Applications in Finder for the Origin launcher and send it to Trash too.
- Empty Trash.
- Redownload the Origin installer for Mac.
- Open the installer and follow the instructions.
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Don’t have Origin on your computer? Read our guide on how to download, install, and update it.
When you buy a digital version of a game or downloadable content (DLC) for a game through Origin — either from the Store tab in the client or on origin.com — it's automatically added to My Game Library.
You can also add games you buy outside of Origin, including physical games. Click on Redeem Product Code… from the Origin menu and type in your codes there.
If you need help redeeming your codes, read our article on how to do that.
Play on both PC and Mac?
Some of our games are dual-platform. That means when you buy a game and add it to your account, you’ll see it when you log in on both Mac and PC.
- Launch the Origin client.
- Log in to your EA Account.
- Head to My Game Library.
- If you can’t find your game, use these steps to find what’s missing from your game library.
- Download your game by:
- Clicking the grey arrow that’s pointing down in the bottom left of the game tile.
- Right clicking on the game tile and clicking Download.
- Clicking on the game, which will pop up more information including an orange Download button.
- Follow the instructions for your game to install and start playing!
Why did I get an error that too many computers have accessed my game recently?
If you get the message that says, 'Too many computers have accessed this account’s version of [game name] recently. Please try again later,' it's because you can only install your game on up to five computers per 24-hour period, as mentioned in our Terms of Service.
Using a different computer, changing the hardware in your current computer, or using a virtual machine to play can all count as a new computer. It can take up to 24 hours for you to be able to relaunch the game.
How To Download Sims 4 On Origin For Free
If you're getting the error after 24 hours, let us know so we can help.
You can set the maximum download rate for games and choose if you want them to download while you’re playing other ones.
Here’s how:
- Open the Origin client.
- Click Origin in the top menu bar.
- Choose Application Settings.
How it works from there:
- Under Download Restrictions, you’ll see dropdowns for your maximum download rate when out of game and during gameplay. You can choose from a range of speeds, up to No limit.
- While you’re in game, you can choose Don’t download so that nothing downloads while you’re gaming.
- Want your games to stay up to date on their own? Scroll down in the Application Settings to Client update. Make sure the toggle for Automatic game updates is switched on.
Some of our games let you store your saves in the cloud. When you turn on cloud storage, it will store your data on our secure EA servers instead of taking up space on your hard drive. That means that you can also access those saved games from other computers if you’re signed in to your account.
Cloud storage is on by default. Want to change that? You can do so in your settings:
- Open the Origin client.
- Click Origin in the top menu bar.
- Choose Application Settings.
- Select the Installs & Saves tab.
- Under Cloud Storage, make sure Saves is set to On — or Off — depending on your preference.
Origin can store 100MB of save data per game.
You can find out if your games support cloud saving in the game’s Properties:
- Launch the Origin client.
- Click on My Game Library.
- Right-click the game you want to check and click Game Properties.
If it’s available, you’ll see a Cloud Storage tab next to the General tab. Don’t see a tab? Then the game doesn’t have cloud storage.
Cloud saves are platform-specific. If you save your game on PC, you can only access your cloud saves from another PC. Same goes for Mac.
Several of our games have achievements that you can earn while you play.
You can track your achievements for many EA games with Origin. See what achievements you’ve earned by checking your profile page.
What are Origin Points?
Origin Points help you track your achievements and measure your progress while playing some of our games, giving you bragging rights among you and your friends. See how many you can get and try to out-earn each other!
Want to see your Origin Point total and the achievements you’ve earned? Click the Achievements icon in Origin In-Game, check your profile page, or click Achievements on a game’s information page.
Speaking of Origin In-Game, use the Origin In-Game dashboard to:
- browse the web
- get online help
- chat with friends on your friends list
- and even broadcast to Twitch.
You can do this all without ever leaving your game.
How To Download Sims 4 On Origin Again
Getting credit for earned but not unlocked achievements
You need to be online to get credit for an achievement and to earn Origin Points.
Missing an achievement? Make sure you are connected to the internet and that you have all the necessary requirements to complete that achievement.
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